SHIPPING & RETURNS

At Mamacare, we are committed to serving our customers with the highest quality of products, service and value. We are constantly striving to improve your online experience and would love to hear your suggestions on how we can better meet your needs. We invite you to tell us what you like, what you don’t like, and your ideas on how we can improve your overall shopping experience.
Please e-mail us at info@babiesimage.co.uk.

Standard Shipping

All orders have their weights tallied and their shipping charges are then calculated based upon the total order cost/weight.
All orders shipped to an incorrect address or returned to Mamacare as a result of customer error will be charged a surcharge to cover all shipping costs.
For wholesale inquiries, please e-mail us at info@babiesimage.co.uk.

Return Policy

Mamacare is committed to making sure our customers are completely satisfied with their purchase. We gladly offer a 14-Day Return Policy. Customers must request Return Authorization by info@babiesimage.co.uk .

Below are our guidelines for all returns:

1. Mamacare can only accept returns of products purchased from our website. Products purchased at another retail outlet will not be accepted.
2.All unused, unopened products in original packaging returned within 14 days of receipt with a valid RAN will be credited 100% of purchase price excluding shipping and handling charges.
3. Damaged or incorrect products will be refunded or exchanged at no additional cost.
4. All ‘Sales’ or seasonal merchandise is final sale and is not returnable.
5.All items of underwear, amongst which includes baby grow, socks, bibs, body suites, booties are not returnable.
All returns must be sent via an insured and/or trackable carrier to the below address:
Mamacare
21 Maxim Tower,
Mercury Gardens,
Romford,
Essex RM1 3HE
All credits will be refunded to the credit card used at the time of purchase. Please allow 5-7 days after receipt and inspection of the returned items for proper credit. Mamacare reserves the right to refuse any returns upon final review if all above guidelines have not been met.
Thank you for choosing Mamacare.