At Mamacare Ltd, we are committed to serving our customers with the
highest quality of soft infant products, service and value. We are
constantly striving to improve your onine experience and would love to hear
your suggestions on how we can better meet your needs. We invite you to tell
us what you like, what you don't like, and your ideas on how we can improve
your overall shopping experience.
Please e-mail us at info@babiesimage.co.uk.
You can also send mail to the below address:
Mamacare Ltd,
303 High Road,
London E11 4HH,
United Kingdom
Or call us at: 07939 874 501
babiesimage.co.uk
Standard Shipping
All orders have their weights tallied and their shipping charges are then calculated based upon the total order weight.
All orders shipped to an incorrect address or returned to Mamacare Ltd
as a result of customer error will be charged a surcharge to cover all
shipping costs.
For wholesale inquiries, please visit
http://www.babiesimage.co.uk/retailpartners.html
or e-mail us at info@babiesimage.co.uk.
Return Policy
Mamacare Ltd is committed to making sure our customers are completely
satisfied with their purchase. We gladly offer a 14-Day Return Policy.
Customers must request a valid Return Authorization Number (RAN) by
e-mailing refund@babiesimage.co.uk.
Below are our guidelines for all returns:
1. Mamacare Ltd can only accept returns of merchandise purchased from
our website. Products purchased at another retail outlet will not be
accepted.
2. All unused, unopened merchandise in original packaging returned within 14
days of receipt with a valid RAN will be credited 100% of purchase price
excluding shipping and handling charges.
3. Damaged or incorrect merchandise will be refunded or exchanged at no
additional cost.
4. All closeout or seasonal merchandise is final sale and is not returnable.
5. All items of underwear, amongst which includes Baby grow, socks, bibs, body
suites, booties are not returnable.
All returns must be sent via an insured and/or trackable carrier to the
below address:
Mamacare Ltd,
303 High Road,
London E11 4HH,
United Kingdom
A valid RAN is required for all returns. Not including your RAN may slow
down your refund.
All credits will be refunded to the credit card used at the time of purchase.
Please allow 5-7 days after receipt and inspection of the returned items
for proper credit. Mamacare Ltd reserves the right to refuse any returns
upon final review if all above guidelines have not been met.
Thank you for choosing Mamacare.
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